Privacy Policy

Welcome to Voutique Ltd! We highly value your privacy and are committed to handling your personal information with the utmost care. Our Privacy Policy provides detailed information on how we collect, use, and share your Personal Information when you interact with our website or make a purchase from us. We strictly adhere to applicable privacy laws and regulations to ensure the security of your information. We encourage you to read and understand our policy to make informed decisions regarding the sharing of your Personal Information with us.

Contact Us
If you have any questions, concerns, or complaints regarding our privacy practices or this policy, please don’t hesitate to reach out to us using the following contact details:
Company address in United Kingdom:
Address: 2 Hull Close, Cheshunt, Waltham Cross, England, EN7 6XG
Company address in United State:
Address: 8418 Georgia Ave, Temple, TX 76502, United States
Email: [email protected]
We strive to respond promptly to your inquiries and address any issues you may have.

Behavioral Advertising
At Voutique Ltd, we may use your Personal Information to personalize and enhance your experience on our website. This may involve displaying targeted ads on other websites based on your browsing history and preferences, provided you have explicitly given us consent. We utilize various tools, such as Google Analytics and WordPress Audiences, to analyze and collect data on customer behavior. This information is shared with our advertising partners to deliver relevant ads. We adhere to all applicable laws and regulations related to the use of Personal Information for advertising purposes, ensuring a safe and enjoyable online experience.

Voutique Ltd uses cookies to enhance your browsing experience and analyze how our website is utilized. We employ different types of cookies for various purposes:

  • Functional cookies: These enable basic website functionalities, such as remembering your login information, so you don’t have to re-enter it each time you visit our site.
  • Performance cookies: These help us improve the performance of our website by gathering information on user interaction and identifying areas for enhancement.
  • Advertising cookies: These allow us to display targeted ads based on your interests, both on our website and on third-party platforms.
  • Social media or content cookies: These enable social media functionalities and the integration of third-party content, such as embedded videos.

Lawful Basis
For individuals residing in the European Economic Area (EEA), Voutique Ltd processes your Personal Information based on the legal grounds of contract and consent. We rely on these lawful bases to ensure that we handle your personal data in a fair and transparent manner. Here’s how we apply these lawful bases:

  • Contractual Necessity: In order to fulfill our contractual obligations to you, we may need to process your Personal Information. This includes activities such as processing and delivering your orders, providing customer support, and managing your account. The processing of your data is necessary for the performance of the contract between you and Voutique Ltd.
  • Consent: In certain cases, we may rely on your explicit consent to process your Personal Information. This includes situations where you have provided your consent for us to send you marketing communications or to use cookies for personalized advertising. You have the right to withdraw your consent at any time.

We do not engage in any automated decision-making processes that significantly impact you as an individual, such as automated profiling. However, it’s important to note that our processor, WordPress, may employ limited automated decision-making measures to prevent fraud, such as blacklisting IP addresses and credit cards associated with repeated failed transactions. Rest assured that any automated decision-making carried out by WordPress has no legal or significant effect on you as an individual.

Minors
The privacy of all our users, especially minors, is a top priority at Voutique Ltd. Our website is intended for individuals aged 18 and above, and we do not knowingly collect any personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately to request its deletion. We take prompt action to remove any such information from our servers.

Sharing Personal Information
At Voutique Ltd, we may collaborate with service providers to assist us in delivering our services to you. This may require sharing your Personal Information. For example, we may work with payment processors to handle transactions or shipping companies to fulfill your orders. Additionally, we may partner with advertising providers to display personalized ads based on your interests. We take great care in selecting reputable service providers who meet our privacy and security standards. We ensure that these providers only use your Personal Information in accordance with our instructions and for the purpose of fulfilling our contractual obligations to you. We have contractual agreements in place with our service providers to ensure the safety and protection of your Personal Information.

GDPR
As a resident of the European Economic Area (EEA), you have rights pertaining to your Personal Information under the General Data Protection Regulation (GDPR). These rights include the right to access, correct, and delete your Personal Information, as well as the right to request the transfer of your information to another service. If you wish to exercise these rights or have any inquiries regarding them, please contact us using the provided contact information. Please note that your Personal Information may be processed and stored outside of the EEA, including in the United States. However, we take appropriate measures to ensure that any such transfers comply with GDPR regulations, guaranteeing the protection and appropriate handling of your information. If you have any questions regarding these measures or how your Personal Information is processed, please do not hesitate to contact us.

CCPA
As a resident of California, you have rights under the California Consumer Privacy Act (CCPA) concerning your Personal Information. These rights include the right to be informed about the collection of your Personal Information, the right to request the deletion of your Personal Information, and the right to opt-out of the sale of your Personal Information. You also have the right to designate an authorized agent to exercise these rights on your behalf. If you have any questions or wish to exercise these rights, please reach out to us using the provided contact information. We are dedicated to protecting your privacy and ensuring that your rights are respected in accordance with applicable laws and regulations.

Use of Personal Information
At Voutique Ltd, we value your privacy and are committed to utilizing your Personal Information responsibly and transparently. We collect and use your Personal Information for the following purposes:

  • Service Provision: We utilize your Personal Information to provide you with our services. This includes presenting products for sale, facilitating payment processing, handling order fulfillment and shipping, and providing customer support.
  • Communication: We may use your Personal Information to communicate with you, such as sending transactional emails, order confirmations, updates, and important notices related to your purchases or account.
  • Marketing and Promotions: With your consent, we may use your Personal Information to keep you informed about new services, products, and promotions that may be of interest to you. You can choose to opt out of receiving marketing communications at any time.
  • Personalization: We may use your Personal Information to personalize your experience on our website, such as displaying relevant product recommendations and tailored content based on your preferences and browsing history.
  • Compliance with Legal Obligations: We may process your Personal Information to comply with applicable laws, regulations, or legal obligations.

We are committed to ensuring that your Personal Information is used in accordance with applicable privacy laws and regulations. If you have any questions or concerns regarding the use of your Personal Information, please feel free to contact us using the provided contact information. We are here to assist you and address any inquiries you may have.
Please note that we do not sell or disclose your Personal Information to third parties for their direct marketing purposes without your explicit consent. Your privacy and trust are important to us, and we take all necessary measures to protect your Personal Information and maintain the security of our systems.